To begin with this all started with an insurance claim that had nothing to do with infinity it was a different contractor that was due to come out and do repairs that was stalling me after two months of going back-and-forth with no work done I reached out to infinity. Within two days they had a sales rep out to come in and talk to me about the repairs to the damage that occurred to my house due to vandalism. He was straight forward he wasn't into trying to sell me into something that I didn't need or want. He gave me an estimate we compared it with a few other contractors And ultimately decided to go with this company! And I must say this was the best decision that we could've made. When they originally came out they said that they would have the repairs done within 2 to 3 weeks. However the next day I received a phone call that said they could work me in that week meaning in the next two days. Wow! After the experience I had just encountered with a previous contractor I was not expecting that and was very surprised. The following day after I received a phone call they had their installer stop out by the house just to make sure he hadHe had all the material he needed to do the repairs and even said that he would be able to come one day earlier than what was scheduled. Talk about being totally satisfied this company was was out with a quote and doing the repairs within a week! They were honest upfront and told me exactly what I needed to do to get the house repaired. Their installer named Devon was very professional on time and very tidy. We definitely recommend this company to anyone they did outstanding service for us and I'm happy with the work they're doing thus far. They are about 3/4 of the way done And I am already satisfied with their service and their work. Thank you infinity for helping relieve one less stress in my life! I will recommend this company to anyone! I Reached out to the BBB on good contractors and they were the first one on the list I'm so glad I decided to go with them instead of the contractor that my insurance company recommended.
Elizabeth E. of Grand Rapids, MI
Monday, February 15th